Frequently Asked Questions
- What time is check in and check out?
Check-in: from 1.00 p.m. to 10.00 p.m. Check-out: from 8.00 a.m. to 12.00 p.m.
- Can I leave the room late?
On request and by availability.
- Can I choose the type of bed in my room? (Large bed – two beds)
On request and by availability.
- Do the rooms have a balcony or terrace? Can I reserve one?
Some bedrooms do have a balcony.
- Are there non-smoking rooms?
Yes.
- Is there a lift?
There are 3 floors, with lift (elevator).
- Is there air conditioning in the rooms? Does it work all year round?
Yes.
- Is your hotel adapted for the handicapped?
Yes.
- Can you keep my luggage when I leave the room?
Yes.
- Is there a safe place to park my car? How much does it cost?
There is a public car park with 24 hour security next to the hotel. 15 €/ day.
- Does the hotel have an Internet or e-mail terminal for guests?
There is wi-fi connection for laptops, but you have to consult any important matter at reception.
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
Yes.
- Do you have a quiet, romantic room? How can I reserve it?
The bedrooms on the top floor have a double bed and direct access to the terrace with its views over la Giralda. On request.
- What languages are spoken in Reception?
Spanish, English and French.
- Where may I rent a car?
At reception.
